Bravo to American Airlines for offering the surprise raise to the staff. And not cowering to your disgruntled passenger on todays La Guardia flight. Simply because some attendents had been cheerful and wished him a really Merry Christmas. Definitely ?? It’s about time we took back again our best needs and grumpy people today just remain from the planes and hold their thoughts to themselves.
– Flip your technique and also to not take care of The shopper like dirt. Recognize that they're your ‘bread and butter’ and without the need of them you wouldn’t be in operation in the least.
On January twenty fifth I contacted American Airlines, as I looked at our reservations and observed that my Daughter had us touring all day long, So I known as to up quality our tickets to top notch as I didn't desire to journey all day long in mentor. I take advantage of lay make an effort to travel firstclass as I am certain you are able to critique but I'm endeavoring to help you save my Miles as we've been arranging a big spouse and children/graduation excursion to Hawaii.
I went to my resort and invested the next 4 several hours on the phone with AA in an attempt to provide the bag sent to LGA initial thing each morning, wherever I could well be waiting.
I are actually trapped in Charlotte for nearly per day now. I'm alleged to be connecting to New Bern, NC. I won't be traveling American Airlines once more!
Whenever we boarded flight 556 in monte go bay now we were being the main men and women inside our portion with the cabin and we seen a backpack tucked at the rear of row 8 with no particular person anywhere that it belonged to . We pointed it out to a person using an AA uniform who appeared to be a passenger and he was quite rude declaring it belongs to an AA personnel and clearly I have to haven't been on this sort of airplane right before. My partner and I experience very not comfortable with this type of reaction from one of your respective workforce!!
I'd some extremely constructive suggestions to give them to prevent this Later on, but was unable to establish connection with them.
I have already been attempting to obtain a reaction from an individual in customer service, Marjorie Nir, I had been awarded two X $two hundred voucher however the “Click the link †button only takes me back on the AA Site.
Even with what transpired on this occasion, we hope you may proceed to select American Airlines to your journey desires. We will work hard making sure that you receive the service you expect and are worthy of.
My 1st and previous time for you to fly with American Airlines: I'm a larger woman and I paid extra for seats on two of my flights to ensure that I would not be considered a burden to other passengers. Why I don’t know there was absolutely nothing diverse about them. My last flight to my destination was cancelled and I did not discover until I was on my technique to the gate. They made an effort to rout me to a different airport with tiny familiarity with the opposite airport. Following a four hour delay I arrived at my vacation spot.
Ticket #2836 Dallas, Tx to Lawton, Ok March twentieth did NOT link from Raleigh, NC flight 168….was more than booked and flight didn't help it become to Dallas for connecting flight. They explained they didn't have a resort for me in Dallas, I used to be stuck at airport til morning of three/21/16…this brought on me to overlook every day of work & it absolutely was by far the most miserable night of my lifestyle…they gave me a food stuff vocher for $12 for meal which I had to add cash much too, to try to eat!
I used to be a first time user to online reservations so I was really anxious And that i manufactured them at the same time as my brother-in-regulation from his household so he could wander me via it. At the tip my cost for the exact same excursion was about $one hundred seventy more than his. I locked inside of a rate (round trip)of $365 depart $thirty return journey, but was billed $425.12 Each individual rather than the $395 each. Charging for seats only for the departure of $60ish, the return flight wasn't an additional cost for the reason that there were seats accessible alongside one another at no excess demand. I used to be billed the two methods in place of just the departure – so an extra $60ish. I planned to get my reservation in simultaneously as my brother why not check here in law so I submitted it and tried using to figure out right after why mine was about $170 much more for the same matter. I'd the affirmation email intending to my work so I could print it out so I didn’t have it accessible to me from my residence. When I went into perform a second day later on, I could see anything was Erroneous. After i identified as AA I had been transferred around and explained to almost nothing can be accomplished it had been earlier the 24 several hours – I didn’t desire to cancel only get a credit.
I reside in NYC and perform in the Fashion organization earning 30k a 12 months, so purchasing a $360 flight was an enormous deal for me. I a short while ago utilized for and obtained the AAdvantage bank card because because of organization I will now be bicoastal and touring NYC-LA really often, which was The main reason for my previous journey. I have already been flying AA for quite some time And that's why I selected them as my airline of option for my upcoming bicoastal profession. On my very last flight #738 on March twenty five 2013 they misplaced my luggage and it's been over every week now. Because of the nature of my flight I had a lot of valuables in that bag. I'm in Fashion and are collecting exceptional and highly-priced pieces throughout my lifetime, most of which I brought with me and possess gathered on travels that I've flown with your organization.
by no means at any time acquired these bad service and a business that just doesn’t care about there paying prospects